Industries we serve




Advanced Materials
Agricultural Chemicals
Animal Nutrition
Chemicals




Food & Beverage Ingredients
Polymers
Printing
Packaging
and adjacent spaces where the value of B2B & B2B2C experience may drive value
“Commercial Excellence has been positive for us for three main reasons:
1. it took us out of our daily routine, that it took us out of what we were used to do!
2. It brings us some tools, it gives us tools to really go and catch the right and big fish!
3. it gives motivation to the team, reinvigorates them, regenerate them, and that helps us to set some new targets. There was something new that allowed us to take a step back from what we were used to do, and to embrace for good the new way to do things.
So, I felt really good during these first three weeks with Arkaro.”
1. it took us out of our daily routine, that it took us out of what we were used to do!
2. It brings us some tools, it gives us tools to really go and catch the right and big fish!
3. it gives motivation to the team, reinvigorates them, regenerate them, and that helps us to set some new targets. There was something new that allowed us to take a step back from what we were used to do, and to embrace for good the new way to do things.
So, I felt really good during these first three weeks with Arkaro.”

"From the client's view the top three attributes that differentiate Mark as a consultant are:
1. Practical
2. Project based
3. People
Mark helps people adopt the right mindset and change behaviour to make the process work successfully"

As the downstream global brewing industry was consolidating, Malteurop engaged into a global program focusing on asset productivity and cost reduction to ensure sustainable profitability.
The organisation was motivated for change and many project concepts soon emerged. However, it soon became clear that there was a need to structure program management, with common rules for shop floor and top management teams regarding project selection and prioritisation. In addition there was a need to design a forecast system connecting leading KPIs with planned savings and ensure that resources were deployed effectively.
This is where Mark's contribution proved to be highly valuable. His analysis skills, his ability to interact empathetically with all levels of the organization and lay down an unbiased diagnosis combined with his vast continuous improvement toolbox and business transformation experience applied to our specific case were key to the success of the Malteurop program deployment.
The organisation was motivated for change and many project concepts soon emerged. However, it soon became clear that there was a need to structure program management, with common rules for shop floor and top management teams regarding project selection and prioritisation. In addition there was a need to design a forecast system connecting leading KPIs with planned savings and ensure that resources were deployed effectively.
This is where Mark's contribution proved to be highly valuable. His analysis skills, his ability to interact empathetically with all levels of the organization and lay down an unbiased diagnosis combined with his vast continuous improvement toolbox and business transformation experience applied to our specific case were key to the success of the Malteurop program deployment.

"Diamalteria is a rather small business with 20 mln Euro turnover but a wide range a very wide range of SKUs had grown over the years to serve a multitude of small and large B2B food ingredient accounts. Mark helped us tremendously in harnessing and streamlining complexity.
Despite his long experience with large organizations, Mark has understood very well the dynamics and people in a small business environment. Mark could adapt the world-class approaches of the industry giants to suit our reality. Mark was an attentive listener, he helped the top management to formulate the right questions and he then worked with the teams to crunch numbers in order to bring meaningful answers.
More than a consultant, Mark was also a coach who left us with new capabilities."
Despite his long experience with large organizations, Mark has understood very well the dynamics and people in a small business environment. Mark could adapt the world-class approaches of the industry giants to suit our reality. Mark was an attentive listener, he helped the top management to formulate the right questions and he then worked with the teams to crunch numbers in order to bring meaningful answers.
More than a consultant, Mark was also a coach who left us with new capabilities."

“Having completed the Commercial Excellence programme we are already looking forward to strong double-digit growth with the target customers,
and further gains expected in the future as more customers are taken through the programme”.

"Strategic thinking, result-oriented, and business acumen are where Mark is outstanding.
I had worked with Mark to establish Innovation Strategy Process and develop Innovation Strategy within the organization. He has the ability to facilitate and lead the challenging discussion. Mark is structured in his approach to inspire the team to embrace the risk and step out of comfort zone.
Certainly, one of the great professionals that I have worked with."
I had worked with Mark to establish Innovation Strategy Process and develop Innovation Strategy within the organization. He has the ability to facilitate and lead the challenging discussion. Mark is structured in his approach to inspire the team to embrace the risk and step out of comfort zone.
Certainly, one of the great professionals that I have worked with."

“We wanted experienced support to help us with our Commercial Excellence transformation.
A team that could rapidly engage with our sales team, secure confidence-building quick gains as well as a sustainable value generation for years to come”.

Mark has extensive consulting experience working across a broad range of industries including;
Food, Agriculture, Advanced Materials and Chemicals.
He is a consummate professional with a strong intellect, excellent interpersonal and analytical skills, and proven experience in managing the needs of stakeholders"

“I believe that this particular training has opened my eyes.
This training got me reinvigorated as a salesman.
It’s as if I am a fresh salesman again.
It’s a new start.”

"Mark successfully orchestrated a worldwide business performance improvement initiative for the Health & Protection DuPont Division, directly managing worldwide product and asset management teams . In this capacity, he helped increase profitability and cash generation, acted as a facilitator to the process and cultural integration into DuPont as well as directed to embed a Culture of asset management and Six Sigma project management.
His global management capability, strategic thinking and drive for results made him a valued contributor of the management team of the Health & Protection Division"
His global management capability, strategic thinking and drive for results made him a valued contributor of the management team of the Health & Protection Division"

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