Business Transformation: Turning Change into Lasting Success
From years of the practical change management experience, Arkaro has a set of key approaches and tools to ensure your initiatives sustainably achieve your desired outcomes
The Change Challenge
Despite significant investments in transformation initiatives, up to 70% fail to deliver intended outcomes. Key challenges include:
- Strategic-Operational Disconnect: Strategies that never translate to daily operations
- Resistance Mismanagement: Superficial compliance without genuine commitment
- Capability Gaps: Technical solutions without human capabilities to implement them
- Cultural Barriers: Entrenched behaviours undermining change efforts
- Implementation Fatigue: Initial enthusiasm giving way to competing priorities
The Arkaro Difference: Experience-Led Transformation
Our consultants understand these challenges intimately—as former line managers and internal consultants who’ve led transformations from within. Our “do it with you” approach builds sustainable capabilities through a proven four-phase methodology:
1. Understand
We assess both technical and cultural dimensions through stakeholder engagement, cultural assessment, and readiness evaluation.
2. Co-create
We develop practical solutions collaboratively, creating implementation roadmaps and governance frameworks that reflect your unique context.
3. Enable
We provide side-by-side implementation support, leadership coaching, and targeted capability building.
4. Sustain
We establish metrics, review processes, and feedback systems to ensure changes become permanently embedded.
"We don't just coach—we get on the pitch with you."
"Mark successfully orchestrated a worldwide business performance improvement initiative for the Health & Protection DuPont Division, directly managing worldwide product and asset management teams . In this capacity, he helped increase profitability and cash generation, acted as a facilitator to the process and cultural integration into DuPont as well as directed to embed a Culture of asset management and Six Sigma project management.
His global management capability, strategic thinking and drive for results made him a valued contributor of the management team of the Health & Protection Division"
"Mark’s experience in the area of Sales & Operations Planning has been instrumental in an effort to challenge and improve our existing processes and structures.
His sparring helped us to significantly increase the level of KPI transparency and coherent use of information gained throughout the organization towards improvement of underperformance."
"From the client's view the top three attributes that differentiate Mark as a consultant are:
1. Practical
2. Project based
3. People
Mark helps people adopt the right mindset and change behaviour to make the process work successfully"
"Strategic view, leadership, customer-centric and result driven are key characteristics that I can say about Mark. He has the ability of easily adapt to a new environment and identify quickly areas of improvement that generate long term benefits to the organization.
Mark has developed great set of skills around commercial, product management, supply chain and project management that make him a key contributor to any strategic initiative in the business. It has been a pleasure for me working with him and I hereby make my recommendation"
As the downstream global brewing industry was consolidating, Malteurop engaged into a global program focusing on asset productivity and cost reduction to ensure sustainable profitability.
The organisation was motivated for change and many project concepts soon emerged. However, it soon became clear that there was a need to structure program management, with common rules for shop floor and top management teams regarding project selection and prioritisation. In addition there was a need to design a forecast system connecting leading KPIs with planned savings and ensure that resources were deployed effectively.
This is where Mark's contribution proved to be highly valuable. His analysis skills, his ability to interact empathetically with all levels of the organization and lay down an unbiased diagnosis combined with his vast continuous improvement toolbox and business transformation experience applied to our specific case were key to the success of the Malteurop program deployment.
“Working with Mark has been a very enriching experience. He’s very structured in his approach when addressing a new project. Driven to get excellent results, he respects the promised deadlines and is a quick learner.
Open to new ideas and comments, he brings a refreshing view and analyzes challenging issues from many different angles to find the optimal solution, always striving to make decisions based on data and not feelings.
Mark has excellent communication skills with colleagues and customers alike, which is key in nourishing motivation and commitment. Mark is proficient in optimally balancing the needs and goals of the organization with those of the customers.”
"The coaching process with Garrett really opened me up to a new level of self-reflection and personal growth that I had not considered. Working through some of my issues and challenges through insights of strengths, personality and emotional intelligence gave me new practical approaches and perspectives. Definitely a worthwhile endeavour!"
"Thanks Garrett for the coaching and assistance with my job transition process. I want to express my sincere gratitude for your support and networking guidance. I'm now able to start my new role with new insights and approaches." "Thanks Garrett for the coaching and assistance with my job transition process. I want to express my sincere gratitude for your support and networking guidance. I'm now able to start my new role with new insights and approaches."
“I have observed Mark when he worked with my colleagues on driving and facilitating new product development projects. He used his special approach to engage everyone on the team and that impressed me. Mark is the facilitator who would be needed for an organisation wishing to effectively drive innovation.”
