Business transformation programmes are more than simply training programmes.
Simply knowing what to do by having the right processes in place is not enough. The team will likely not be engaged unless individuals are coached during the transformation.
Likewise without the correct tools in place to enable the work to be done, at best the team will be inefficient. Without Key Performance Indicator tools to measure progress, change initiatives may fade before lagging indicators of success, such as revenue growth, appear.
Nevertheless, it is important to right-size the processes and tools to the people. Too many tools and too complicated processes can have a negative impact on performance. Arkaro’s team of experienced consultants works to find the sweet spot.
Listen to Philippe Konan reflect on a Commercial Excellence transformation with Arkaro. Can you hear the People – Process – Tools thinking?
His global management capability, strategic thinking and drive for results made him a valued contributor of the management team of the Health & Protection Division"
His sparring helped us to significantly increase the level of KPI transparency and coherent use of information gained throughout the organization towards improvement of underperformance."
2. Project based
Mark helps people adopt the right mindset and change behaviour to make the process work successfully"
Mark has developed great set of skills around commercial, product management, supply chain and project management that make him a key contributor to any strategic initiative in the business. It has been a pleasure for me working with him and I hereby make my recommendation"
The organisation was motivated for change and many project concepts soon emerged. However, it soon became clear that there was a need to structure program management, with common rules for shop floor and top management teams regarding project selection and prioritisation. In addition there was a need to design a forecast system connecting leading KPIs with planned savings and ensure that resources were deployed effectively.
This is where Mark's contribution proved to be highly valuable. His analysis skills, his ability to interact empathetically with all levels of the organization and lay down an unbiased diagnosis combined with his vast continuous improvement toolbox and business transformation experience applied to our specific case were key to the success of the Malteurop program deployment.
Open to new ideas and comments, he brings a refreshing view and analyzes challenging issues from many different angles to find the optimal solution, always striving to make decisions based on data and not feelings.
Mark has excellent communication skills with colleagues and customers alike, which is key in nourishing motivation and commitment. Mark is proficient in optimally balancing the needs and goals of the organization with those of the customers.”