Arkaro's experienced independent B2B consultants offer training, coaching and advice for business transformation
- Are you looking to drive a transformation in your business but
need some help?
- Do you need a sparring partner to help analyse the situation
and make the right choices?
An outside view brings new insights as well as a much needed extra pair of hands. Arkaro understands the challenges of transformation in businesses large and small.
Focussing on improvements across people, process and tools, Arkaro delivers integrated solutions for lasting impactful results.
what people say aboUT ARKARO
In order to meet better their customer need, Solevo, a provider of agricultural and chemical inputs in Africa, recognised the need to become more customer centric. They decided to train salespeople on a Commercial Excellence transformation.
Stéphane Constant CEO noted “We wanted experienced support to help us with our Commercial Excellence transformation – A team that could rapidly engage with our sales team, secure confidence building quick gains as well as a sustainable value generation for years to come”.
Arkaro has been selected to help Solevo on its Commercial Excellence journey. The sales team learned how to uncover customers’ needs and to develop winning value propositions for sustainable growth : by better understanding the customer needs, with better forecasting sales, by enabling customers to receive the right product at the right time, and therefore generating improved customer satisfaction.
Magaye Niang salesman in Senegal reflected on change journey and how he will approach customers in the future “I believe that this particular training has opened my eyes. This training got me reinvigorated as a salesman. It’s as if I am a fresh salesman again. It’s a new start.”
Matthieu van Bree, Head of Industrial Chemicals says “Having completed the programme we are already looking forward to strong double digit growth with the target customers, and further gains expected in the future as more customers are taken through the programme”.
“ Commercial Excellence has been positive for us for three main reasons: The first reason is that it took us out of our daily routine, that it took us out of what we were used to do! The second reason, it is that it brings us some tools, it gives us tolls to really go and catch the right and big fish! The third reason is that it gives motivation to the team, reinvigorates them, regenerate them, and that helps us to set some new targets. There was something new that allowed us to take a step back from what we were used to do, and to embrace for good the new way to do things. So, I felt really good during these first three weeks with Arkaro.”
Philippe Konan, Solevo Senegal
“Mark has an impressive business experience in many fields and he is never afraid of learning something new, doing it well and professionally. In DuPont he covered a variety of roles in marketing, commercial, supply chain, demand fulfilment, all requiring strong cross-functional capabilities and understanding and high interpersonal skills to achieve results from global, cross-functional and very diverse teams. He is passionate about what he is doing and not easily turned off by obstacles on his way. A very capable leader and a change agent”
Luigi Robbiati formerly Vice-President Corporate Marketing & Sales DuPont EMEA, DuPont
“Diamalteria is a rather small business with 20 mln Euro turnover but a wide range a very wide range of SKUs had grown over the years to serve a multitude of small and large B2B food ingredient accounts. Mark helped us tremendously in harnessing and streamlining complexity.
Despite his long experience with large organizations, Mark has understood very well the dynamics and people in a small business environment. Mark could adapt the world-class approaches of the industry giants to suit our reality. Mark was an attentive listener, he helped the top management to formulate the right questions and he then worked with the teams to crunch numbers in order to bring meaningful answers.
More than a consultant, Mark was also a coach who left us with new capabilities.
Jeremy Leroux, Managing Director of Diamalteria, a Vivescia Company”
“Mark has extensive consulting experience working across a broad range of industries including; Food, Agriculture, Advanced Materials and Chemicals. He is a consummate professional with a strong intellect, excellent interpersonal and analytical skills, and proven experience in managing the needs of stakeholders”
Donal Breen CEO Irishowen Co-operative Society Ltd